1. What is the most important thing you learned from the interview?
The most important thing I learned is that even though my second answer (customer service) may be a common answer. I does play a major roll in my topic. The most important thing for the shelter is the public, with out the people the shelter would be nothing, who would adopt the animals? Animal shelters are already seen as negative in the first place, so if the customer service is bad it would just make the shelters reputation worse. Like I said before without the people animals won't get adopted.
2. How will what I learned affect my final lesson?
What I learn would affect my final lesson by opening my audience eye that not all employees at the shelter are grumpy and rude like some. I'm helping my audience by explaining to they that they do not need to be afraid of coming because of those people. Talk to the people that truly do care about the animals, trust me they will help you and give you more information and background.
Click here to listen to audio
(it stopped recording halfway, that's why it's so short)
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